ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 17, 2025

Toxic company culture... run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quiet layoffs so there are no public massive layoffs

Cons

Leadership promotes company values but actions are performative rather than genuine. Rampant favoritism and nepotism significantly impact career opportunities despite claims of meritocracy. Micromanagement and lack of support for diverse perspectives create a highly toxic and challenging work environment.

5.0
Aug 17, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Better compensations like RSU and Bonus

Cons

Not much , it is doing good

4.0
Aug 17, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

overall everything is fine. sometimes you can get alot of work pressure due to adhoc deadlines created by leadership and pms

Cons

sometime the wlb can be challenging

Viewing 610 - 612 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.