ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

- The company really encourages fresh ideas, there’s space to be creative and try new things without fear of failure. - Diversity and inclusion aren’t just buzzwords here. People from all backgrounds are welcomed, respected, and given a voice. - Leadership actually listens. You feel like your input matters, and that’s rare. - The work feels meaningful. You’re not just clocking in, you’re contributing to something bigger. - The teams across the company are full of smart, kind, and passionate people who genuinely care about what they do. - There’s genuine support for growth, whether it’s through mentorship, hands-on training, or simply being trusted to explore new ideas and take on fresh challenges. - Communication is clear and honest, which makes it easier to trust the direction the company is heading. - Flexibility is a big plus. They understand that life happens and trust you to manage your time.

Cons

There haven’t really been any cons so far, just waiting for the creation of an asociación solidarista. I know the team is already working on it, and we in Costa Rica are really looking forward to having one!

5.0
Aug 21, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Amazing Culture Great Team Benefits

Cons

Little struggle seeing opportunities open up internally for growth

1.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing, everything is worst there

Cons

No work life balance They treat people like robots Customers problem is your problem No Promotions and hikes Even if you work through out the day, you will be told you haven’t worked anything

Viewing 595 - 597 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.