ServiceNow reviews

4.1

79% would recommend to a friend

(5,737 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,737 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Sep 4, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really good pay, growing quickly.

Cons

Can be highly political especially at the VP level

5.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is an exciting place to work. The company is building innovative solutions that have a real impact, and it feel rewarding to be part of that mission. The colleagues are some of the smartest and most collaborative people I've worked with- there's a strong sense of teamwork and shared purpose. The pace is fast, which keeps the work dynamic and gives you opportunities to grow quickly and continuously learn.

Cons

The fast-paced environment may not be for everyone. Priorities can shift quickly, and it requires adaptability and resilience.

4.0
Sep 4, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

- Work is good - Comp and benefits are good - Flexibility in terms of wfo ad wfh

Cons

- Poor WLB - Too many cross-timezone meetings

Viewing 568 - 570 of 5,737 Reviews

Glassdoor has 6,675 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.