Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 777 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 441 reviews)); "Great people and a lot of learning" ((in 407 reviews)); "Benefits are good and fair" ((in 387 reviews)); "Good pay and worklife balance" ((in 240 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 121 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 28 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,666 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,666 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jun 11, 2013

Excellent Company to Work For

Senior engineer

Recommend

CEO approval

Business Outlook

Pros

* Growing fast * Hiring talented people with a good attitude. Everyone gets along for the most part. * Free lunch Friday and lots of free snacks * Good training * Several locations in CA to work at * Work from home allowed sometimes * With financial success comes good bonuses and few restrictions on things like travel * Company is extremely competitive in the industry with poor/declining competition

Cons

* No transportation subsidies (train/bus) * No 401K matching * UI is old

4.0

May 11, 2013

Company is awesome

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Snacks in the cafeteria, food on friday. Self driving working. Management doesn't micro-manage Lots of room for personal growth. Tremendous amounts of knowledge to be gained

Cons

Management can be indecisive, but these are usually small things that don't matter too much. Everybody has a lot on their plates due to the incredible growth. Which is a good thing!

5.0

Apr 29, 2013

Growing and growing

Professional services

Recommend

CEO approval

Business Outlook

Pros

Expect the best, you need the best...ServiceNow enables its PS team to actually innovate and meet customer need instead of locking you into what you can't do..quick path to development work both in the field and on the platform

Cons

time cards, time cards, time cards.. have to account for all hours worked but its expected being a public company and having to account for the bottom line..sometimes you just want to 'geek out' and worry about the paperwork later... but business is business

Viewing 5650 - 5652 of 5,666 Reviews

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