ServiceNow reviews

4.1

81% would recommend to a friend

(5,666 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,666 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Aug 12, 2013

The cost of success?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Great compensation. The company is growing, and starting to mature...

Cons

Extremely stressful. Absolutely no support, you have to hunt and search for info/support/knowledge. Management is too busy (trying to 'get ahead') to help - any shortcoming is all your own fault. Recently started to feel like the worst parts of highly competitive sales environments - produce or die, post #'s (or high utilization hours) or die...

2.0
Jul 31, 2013

Success comes with too high a price...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product Loyal customer community Growing partner program Great comp plan

Cons

Little internal communication No real sense of internal community Decisions are made with little to no feedback from field Too much have-nots in sales

2.0
Jul 30, 2013

Great career growth opportunities!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch on Fridays Competitive pay Lots of learning opportunities Friendly people Ability to reach out for help Best in class Up and coming

Cons

Boys club mentality Disorganized management/ HR Lots of internal politics California centric Complete lack of diversity in the workplace

Viewing 5644 - 5646 of 5,666 Reviews

Glassdoor has 6,598 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.