Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 777 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 441 reviews)); "Great people and a lot of learning" ((in 407 reviews)); "Benefits are good and fair" ((in 387 reviews)); "Good pay and worklife balance" ((in 240 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 179 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 121 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 28 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

Skip to content Skip to footer

Notifications

ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,667 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Nov 1, 2013

Great potential with a growing company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent opportunities to make a difference and create products that our customers love. Good collaboration with co-workers and management. Growing company - we are hiring! Excellent compensation. Great perks - free lunch one day a week, unlimited snacks, bring your dog to work, and awesome work equipment.

Cons

I am very happy working here and do not have an cons to share. My experience is positive. Happy to work here.

5.0

Oct 30, 2013

Incredible focus, great talent, great leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredibly talented, focused technical leadership starts with Fred Luddy.

Cons

With such fast growth, it's challenging to manage the constant change across all areas of the business.

5.0

Oct 16, 2013

Great place to learn and grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is really taking off and is very exciting to be a part of something amazing. Really great work environment and it's even dog friendly! The culture is one of a kind, where people treat each other with respect and integrity.

Cons

The company is growing like crazy and for some, the constant change might not be comfortable for them. So, for those who do not like change, this would be a con.

Viewing 5623 - 5625 of 5,667 Reviews

Jobs at ServiceNow

Sr. CRM Account Executive - Manufacturing

Advisory Solution Consultant - East

Senior Software Engineer - UI

Senior Customer Success Manager - Moveworks

Senior Customer Success Manager - Moveworks