ServiceNow reviews

4.1

81% would recommend to a friend

(5,667 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Nov 1, 2013

Love the energy of the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stock options Gym Lunch on Fridays Beer & wine happy every 2 weeks Benefits I have only been here a short time, but can tell right away that it is a great place to work. The people are great, lots of work to do, but still able to have weekends and evenings to myself. You always feel as if you are contributing and that you make a difference. Managers are very approachable and everyone respects your opinion.

Cons

No 401K matching No Donation matching

5.0
Nov 1, 2013

Great team support

Recommend
CEO approval
Business Outlook

Pros

Management of my team is wonderful, at the high level down through middle levels. Salary quite competitive. Quarterly bonuses rather than annual. Casual environment. Peer support is wonderful in the teams I work with.

Cons

San Diego office located in a congested area, creating a moderately tough commute to/from many areas. Multiple teams creating projects with limited communications means that your code may break because of changes from another team.

5.0
Nov 1, 2013
Recommend
CEO approval
Business Outlook

Pros

It's an energetic place, lots of good people, interesting work, interesting challenges. As a programmer, it's got a very interesting problem set to work on, interesting set of requirements to design to, to make a product that is so customizable by our customers, open where we want them to modify it, closed where we don't. They live up to the Agile/SCRUM methodology - a sustainable work pace that doesn't have me killing myself every release or abandoning my family - nor bored. Very cool collaborative type of environment - I'd worked in offices before, and being able to talk to and listen to my coworkers more easily is a nice change. I've been a programmer for 20 years, this is my favorite work environment. I get to get things done, build cool stuff, have a life, work with interesting people. When I hit a trouble point, people here help - I can ask my coworkers or my boss at any moment and get pointed to the right direction.

Cons

If you want an office - it's cubicles. Personally, now that I've done it, I like it (never thought I would - too many negative stereotypes of cubicles). The interaction, the ability to just toss a question to a coworker is well worth it. No walls, so you can easily talk. No food in walking distance - food trucks and a sandwich place that brings food in - that I do miss, I used to work an office with more choices. We've got a free Friday lunch that is often good, and it's something, but I miss walking to my local Chinese or Mexican in the area.

Viewing 5620 - 5622 of 5,667 Reviews

Glassdoor has 6,599 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.