ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 7, 2025

Great potential

Recommend
CEO approval
Business Outlook

Pros

Smart, friendly colleagues Access to training Good internal tools Good vision

Cons

Mismatch between new seasoned talent and legacy employees that have been here for a while leads to tension. We need to get out of our own way.

5.0
Sep 7, 2025

.

Recommend
CEO approval
Business Outlook

Pros

Great work life balance , awesome people and great work

Cons

Need more Leaderhship in india

Viewing 559 - 561 of 5,736 Reviews

Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.