ServiceNow reviews

4.1

79% would recommend to a friend

(5,737 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,737 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 9, 2025

Great to work

Recommend
CEO approval
Business Outlook

Pros

Good perks and benefits with good work life balance

Cons

there is nothing much to complain

4.0
Sep 9, 2025

GOOD

Recommend
CEO approval
Business Outlook

Pros

Better pay, culture, RSUs, in office ammenities

Cons

Too much work load in certain BUs

1.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

There is no pros at this company.

Cons

The company's work platforms or systems frequently experience downtime. During these down-periods, you are considered NOT to have worked and will not be compensated. Therefore, even as a full-time employee with working 40 hours per week, if the system is only operational for 20 hours that week, your waiting time does not count ato all. You will not earn even a penny. You are required to remain seated in front of your computer screen, ready to work immediately as well.

Viewing 556 - 558 of 5,737 Reviews

Glassdoor has 6,675 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.