ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 11, 2014

Avoid

Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel and get Hilton HHonors reward points If you really want to join the development organization then your best bet is to be a developer. Not a good place for product managers at all. QE is a great place if your goal is mediocrity and limited career growth. Managers seem to get fired more frequently then ICs. Choose your VP carefully. Each VP org is vastly different with some much better than others. Try to get to know the organization ahead of time through friends and colleagues. Then hope the horse you're riding on doesn't get sent to the glue factory (your VP doesn't get fired).

Cons

No working from home. My manager repeatedly sent out emails to my team to remind us "The ServiceNow development organization doesn't allow for working from home as a common practice. Last minute emergencies exist and will be tolerated." She said if your car is in the shop then rent a car and make sure you're in the office. Picking up relatives or waiting for handyman are not considered legitimate reasons. This may be SOP in San Diego but not in Silicon Valley.

5.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

A ton of support from co-workers. Someone always there to help when needed. Not a lot of micromanaging. Fun place to work. Really good perks between free food, great health coverage, free travel as needed, lots of time off.

Cons

No real cons to speak of. Love it here. Management are friendly in support and a pleasure to work with.

4.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Highly talented co-workers, great financial incentives, fun product, lively atmosphere. The company is growing like crazy due to an extremely popular product line. Growth opportunities abound, pay is great, and the stock options are a jackpot.

Cons

Growing pains that are mostly well handled. Can be a lot of turnover in some groups. Some groups allow key people to get overloaded while others coast. This is an item that is handled differently based on your particular group.

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Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.