Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 773 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 450 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 412 reviews)); "Great people and a lot of flexibility" ((in 404 reviews)); "Good pay and stock options" ((in 256 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 183 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 123 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 31 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

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4.1

81% would recommend to a friend

(5,668 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Aug 21, 2014

Wish i had read reviews

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

free lunch free snacks mostly great people shiny macbook

Cons

too many drivers-all running each other down, time to think about how the slogan really plays out opinions not really wanted employees are disposable team environment non-existent

5.0

Aug 17, 2014

Great company to work for (pre-sales)

Senior solution consultant

Recommend

CEO approval

Business Outlook

Pros

great working environment, lots of experience, people are trusted to get the job done, high pressure but high reward, good pay and benefits, well thought out induction programme (better than I have experienced at much larger companies). Currently SN are beating the competition out of the park.

Cons

some people may not like the high pressure environment, everyone is expected to stand on their own two feet very quickly, you have to be a driver and a networker to thrive here.

5.0

Aug 13, 2014

Great place to work

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

There are tons of opportunity for you to grow. I have a great teamwork and excellent collaboration with my peers. (at least in my dept). Managers do care of their staff, and represent them to upper management on behalf of employees.

Cons

As company grows rapidly, I've seen some employees getting caught in the middle of some political issue, ending up leaving the company.

Viewing 5587 - 5589 of 5,668 Reviews

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