ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 5, 2014

ServiceNow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

one of the fastest growing cloud companies in existence.

Cons

immature, no work life balance

5.0
Oct 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Service Now is a place where you are empowered to make thing happen. I don't have to ask for permission; I am trusted to make most decisions on my own. I am allowed, expected even, to make mistakes. (But not big ones, nor make the same mistake over and over.) That, combined with a refreshing lack of overhead and bureaucracy, make me feel like I can make a difference every day. And the speed the company moves at allows me to see the impact of my actions almost immediately. I have found their base base and benefits to be competitive. And contrary to others reviews I have read, I have gotten well ABOVE my target bonus almost every quarter. But to be clear not everyone does and it certainly not guaranteed. Part of the culture is pay for performance. Do a great job and get a great bonus. Do a poor job and get a poor bonus. I really like this as it helps to ensure that only high performers stay at the company and I enjoy working with the best!

Cons

This probably the toughest job I have ever had. The challenges of maintaining the rocket-ship trajectory growth-rate are ... well... hard and sometimes daunting, to say the least. And the 24x7 world of a SAAS company makes it hard to unplug.

4.0
Oct 23, 2014

Company with high growth

Recommend
CEO approval
Business Outlook

Pros

The coworkers within my department get along really well. Management and directors are really focused on scaling and growth. The quarterly bonus pool has been pretty generous, it is dependant on financial performance. The benefits are very good, company perks are very generous.

Cons

Some operations departments are not staffed enough to accomodate time off without other people covering for them. No defined salary increase system.

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Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.