ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Apr 27, 2015

Enjoyed the ride

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Product is great and has huge potentials, good work life balance and people are generally friendly.

Cons

Company is heavily recruiting and as someone who has been there a while, you tend to become part of the furniture and overlooked

2.0
Apr 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Great product, great field-level people, and great product development engineering team. Fred Luddy is still a huge role-model!

Cons

Zero work-life balance. Lack of customer-facing collateral; always have to create new from scratch. Management all brought in from outside - no growth opportunities from field-level employees who KNOW the business first-hand. No consideration for Professional Services employees - managements solution to everything was to throw warm bodies at the problem.

5.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

great service and culture. A lot of great support from marketing, inside sales, legal and SalesOps

Cons

Highly competitive environment only fit for high performers

Viewing 5551 - 5553 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.