ServiceNow reviews

4.1

81% would recommend to a friend

(5,685 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jun 6, 2016

Opportunities for those who seek them

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are technically minded, are customer oriented and have the drive to do so, there continue to be good opportunities for growth and personal development. If you have a vision for something which will be a value-add either for the customer or to improve working practices and can articulate it, for the most part this will be taken on board. Some superb colleagues to interact with, quite literally all around the world. For the most part, folks are happy to help each other out when approached, which makes for a nice experience.

Cons

Sometimes expectations around career development can be a bit awry when folks join (not my personal experience, but I have seen it with others). Expect to be in the department you join the company with for at least two years before applying for a role in a different group. If your plan is to cut your teeth in one department then progress to another, be sure to be transparent with your management team when the time comes to applying for the new role.

2.0
Jun 2, 2016

Trying to find next source of revenue

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid ITSM product. Incident management etc.

Cons

Behind the curtain, it's all javascript Treat people like disposable tissues - first day, new colleagues were talking about how many people left and how anxious they are to leave

4.0
May 26, 2016

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

More than enough growth options Fast changing environment, with growing functionality in the platform

Cons

Challenging to keep up with all the changes.

Viewing 5455 - 5457 of 5,685 Reviews

Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.