Opportunities for those who seek them - Anonymous employee ServiceNow Employee Review

5.0
Jun 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are technically minded, are customer oriented and have the drive to do so, there continue to be good opportunities for growth and personal development. If you have a vision for something which will be a value-add either for the customer or to improve working practices and can articulate it, for the most part this will be taken on board. Some superb colleagues to interact with, quite literally all around the world. For the most part, folks are happy to help each other out when approached, which makes for a nice experience.

Cons

Sometimes expectations around career development can be a bit awry when folks join (not my personal experience, but I have seen it with others). Expect to be in the department you join the company with for at least two years before applying for a role in a different group. If your plan is to cut your teeth in one department then progress to another, be sure to be transparent with your management team when the time comes to applying for the new role.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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