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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,712 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Sep 24, 2020

      One of the best employers in the world!

      Senior staff engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of companies pay lip service to the cliche, "Employees are our greatest asset". ServiceNow *acts* on it; from top management down, they really show that they care. For instance: - Little "care" packages couriered to every employee's home for holidays. - A Covid grant for people to spend on things to make lockdown easier. - During Covid, they saw the stats that people were taking less leave, and they were concerned that the line between work and personal life was getting blurred. So they officially closed the office for a day, and *forbade* people from working. (Needless to say, it was a free paid vacation day.) - Management is really open minded. They freely admitted that they'd run the productivity stats, and found that people were *more* productive working from home during Covid. So they're much more open now to people working from home on a long term basis (no promises on this point, BTW - it'll depend on your role, obviously). - Guaranteed no-lose employee share participation programs. - Key employees get generous share grants that act as nice golden handcuffs. The culture of the company is also amazing. Every new person I meet, from any branch in the world, is just *nice*. They appear to have a No Jerks Allowed hiring policy. All told, in my ~25 year career, ServiceNow is the best company I've ever worked for.

      Cons

      For better or for worse, ServiceNow is a large corporation, and the wheels of bureaucracy can turn really slowly. My hiring process took over a month, for instance. Every stage of the software development process has to go through committees and a formal approval process. Also they're really slow to adopt new technology - we're on a version of Java that's 7-8 years old. If you're used to working in startups, this can be a bit of a culture shock. On the other hand, as a large corporate it is also very stable, and they have the peace of mind to be super generous with employees, investing in their training, and giving lots of other really great benefits. Another small thing: the top management is based in California, and they've been drinking a lot of BLM and other politically Left Kool-Aid. It's annoying, but mostly harmless, so you can just leave them to do their virtue signalling while you get on with your job.

      1.0
      Sep 23, 2020

      "erger dan Oracle"

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The possibilities of the platform is unique and the competition is way back. Once a user always an addict. "land and expand"...

      Cons

      Internally focused, sales operations and their license police are a nightmare. When innovation is at its high, the accountant of operations takes over ... Oracle is child's play

      Viewing 5350 - 5352 of 5,712 Reviews
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