ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Culture, amazing product, and a ton of opportunity to grow and move within the company

Cons

Not many, The company is growing, so getting more corporate as it scales.

5.0
Sep 24, 2025

Service Now is great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture, employee friendly and values people who thrive for innovation

Cons

I don't see any cons as such about the company

4.0
Sep 24, 2025

Work Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive, Fairly relaxed, strong teamwork

Cons

fast-paced, changing, innovative, quick paced

Viewing 511 - 513 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.