Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 796 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of flexibility" ((in 414 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 254 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 174 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 131 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,732 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

2.0

Sep 25, 2025

Avoid if possible

Cybersecurity specialist

Recommend

CEO approval

Business Outlook

Pros

Decent base pay, nice office.

Cons

Limited to no opportunity for development. Unrealistic workloads. Chronic burnout of staff

5.0

Sep 25, 2025

I absolutely love working at ServiceNow.

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

I absolutely love working at ServiceNow. The inclusive environment makes me feel like a valued individual, and I appreciate the company's commitment to diversity and belonging. The flexible working arrangements are a huge benefit, perfectly suiting my lifestyle and empowering me to produce my best work. I also value the encouragement and opportunities I receive to grow and develop professionally; ServiceNow truly invests in its employees.

Cons

I see ServiceNow's fast-paced growth and the resulting need for a robust work ethic as a positive dynamic, offering an exciting environment to learn, grow, and make a significant impact!

4.0

Sep 25, 2025

known for WLB currently not holding that

Senior software test engineer

Recommend

CEO approval

Business Outlook

Pros

Best culture but it is changing currently

Cons

Growth is very slow at servicenow

Viewing 508 - 510 of 5,732 Reviews

Jobs at ServiceNow

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ServiceNow

ServiceNow reviews

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Reviews by job title

Avoid if possible

I absolutely love working at ServiceNow.

known for WLB currently not holding that

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