Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 796 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of flexibility" ((in 414 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 254 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 174 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 131 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 50 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Nov 24, 2022

Very delayed Promotions

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work culture Perks and Benefits are good - Gym

Cons

No work life balance Company does not provide any transport facility Promotions happen after many ages Hike % is very less Salaries are less than competitors

2.0

Aug 13, 2022

Poor Management, Toxic HRBP, No Work-Life Balance

Sr. project manager

Recommend

CEO approval

Business Outlook

Pros

- Competitive pay - Comprehensive health benefits - Looks good on resume

Cons

- Dysfunctional middle management - HRBP works solely for company, not employees - Popularity contest, social politics runs rampant - Grossly understaffed & expected to work 10-12 hr/day min. - No sense of responsibility/accountability, issues pushed from one team to another

3.0

Jun 7, 2022

No work life balance

Service executive

Recommend

CEO approval

Business Outlook

Pros

Still growing at pace and lots of opportunities

Cons

More and more focus on selling whether the customer needs it or not. As it's grown the quality of hiring has deteriorated significantly and more and more random roles are being created. I was there for six years and thought it would be my job for life but the incessant drive to sell, sell, sell to maintain growth and deterioration in any form of work life balance means I recently left to seek new challenges

Viewing 505 - 507 of 5,732 Reviews

Jobs at ServiceNow

Copy of Sr Customer Success Manager - Veza

Sr Customer Success Manager - Veza

Federal Civilian Solution Sales Executive- Identity and Security

Senior Customer Success Manager - Moveworks (Federal)

Sr Customer Success Manager - Veza

ServiceNow

ServiceNow reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very delayed Promotions

Poor Management, Toxic HRBP, No Work-Life Balance

No work life balance

Jobs at ServiceNow

ServiceNow reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

ServiceNow reviews FAQs

Jobs at ServiceNow