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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,732 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Mar 6, 2023

      In a bad state. Think twice before joining

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed working environment Good benefits overall

      Cons

      ServiceNow has been secretly managing people out. The incompetent managers are hiding their incompetencies and inefficiencies by unfairly denying increment and bonus in the ACR. They're PASSIVELY FORCING PEOPLE OUT so ServiceNow still comes across as a humane employer. Bill and P4 have decided no layoffs but to cut costs, the incompetent managers have been asked to identify so-called low performers and either give them PIP or make the environment toxic.

      2.0
      Feb 4, 2023

      Experience totally depend on your manager

      Senior linux administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Learning opportunities Very nice company environment Good breakout area Frequent company fun activities

      Cons

      Managers can totally go against company policy and you cannot complaint. There is no recognition to some teams if their manager do not participate You cannot take all leaves without cutting your salary/bonus

      2.0
      Dec 24, 2022

      Poor design culture

      Sr. manager, design
      Recommend
      CEO approval
      Business Outlook

      Pros

      Executives are very inspiring and promote the right values There are lots of amazingly smart people Good compensation Good work-life balance Great design events and sVP

      Cons

      Design is completely marginalized and is only used to draw interfaces, contrarily to the claim that they are following design thinking Some leaders who rose from the ranks are closed minded and don’t know how to lead creatives There is no innovation: design executes orders from PMs and business units. Too much focus on how things looks like and not enough on how they work Very few opportunities to evolve in the company

      Viewing 502 - 504 of 5,732 Reviews
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      Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.