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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,741 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Sep 18, 2019

      Super stressful environment

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent snack/break room areas, skilled and talented team members, never a dull moment, always on the roll.

      Cons

      Specially the IT Apps - super fast & stressful work environment, Management and executives always herding teams for more projects with stringent timeliness and low resource allocations. Meaning: churn out more with low resources and short amount of time. No downtime or relief between between projects. By the time you are wrapping up a project, the next project is already in yellow or red with overtime/ mitigations in place for project recovery.

      avatar
      ServiceNow Response
      6y
      Yes, we're a fast-paced company with a lot going on. And, we're grateful for that. We're focusing on being strategic partners to our customers, and to providing innovative solutions that increase productivity and create great experiences for them. We also know that people need to refresh and recharge, which is why we offer unlimited paid time off and generous wellness benefits to help employees get the most out of their personal time. We see that you've moved on from ServiceNow, and wish you well in the next phase of your career.
      1.0
      Sep 11, 2019

      Cronyism and discrimination

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I personally experienced.

      Cons

      Rampant cronyism and people being fired at a moment’s notice for political reasons. I was discriminated against on a project due to my age, race and appearance. Nothing of course that I could prove in court, just heard second hand from a colleague I trust who was flabbergasted. But then again, that’s how discrimination is done, isn’t it? They don’t come out and tell you why you’re being discriminated against, do they?

      3.0
      Sep 9, 2019

      Great place to work but...

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great history, great customer satisfaction, great products to come

      Cons

      Still having pure IT image.

      Viewing 5050 - 5052 of 5,741 Reviews
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      Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.