ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 11, 2019

Security Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Forward looking management Great healthy culture Stocks Free snacks

Cons

Depending upon your luck you may be in the hands of a wrong manager

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ServiceNow Response
6y
We're happy to hear that you're happy here! We also work hard to drive consistency in our leadership, so "luck" should not be a part of it. As always, we'll continue to grow and improve, holding all of our managers accountable for upholding our company values.
3.0
Oct 8, 2019

Territory Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and customer base.

Cons

Sales management has been changed 3 times within just one year. Target is unrealistic.

4.0
Sep 28, 2019

Rewarding experience!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

John Donahoe is a fantastic leader. He is inspiring and business driven. Colleagues are in the top of their game. Love the fast-paced, high growth environment.

Cons

Health insurance is not good at all- high premium but low coverage! 401k matching is ridiculously low. Hit and miss in management.

avatar
ServiceNow Response
6y
Thanks for your review and suggestions!
Viewing 5047 - 5049 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.