ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 12, 2025

Great organization

Recommend
CEO approval
Business Outlook

Pros

Work culture, Leadership, Transparency, Sustainable Growth

Cons

More monetary wellness benefits, work life balance

1.0
Oct 10, 2025

Good place to work?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Our company culture prioritizes drinking parties and excludes members who want to prioritize family care.

Cons

I was sexually harassed, but neither the organization nor my management protected me. The sales director protected the perpetrator because it was his first offense. My manager then unilaterally told me about it, resulting in secondary sexual harassment. HR has not implemented any concrete measures to prevent recurrence, and continues to ignore the malicious drinking parties that are the root of all evil.

Viewing 475 - 477 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.