ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Salary is good compared to my last company. Free lunch and drinks. Use of technology is growing.

Cons

No manager interaction, manager is not technical and offloads her work. No career or salary raise if you are not a favourite. No work from home

2.0
Aug 14, 2016

Operations

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, including generous bonus and stock options.

Cons

Poor communication and U.S. centric leadership. Dunning-Kruger effect evident in senior leaders. Attracts the brightest people but tells them what to do, rather than follow their advice, rate of attrition not surprising.

3.0
Feb 7, 2016

Culture Broken

Recommend
CEO approval
Business Outlook

Pros

Great Product, Happy Customers, Great Legacy

Cons

Lost the culture after IPO, While stock price very important, short term objectives having impact on staff, pricing / contractual issues difficult

Viewing 457 - 459 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.