Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,719 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Aug 27, 2013

      The company is too corporate and bureaucratic for its size.

      Professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its SaaS platform product is one of the best on the market, it is built on modern technology and very intuitive, qualities that make it fairly easy to sell. The growth of the company is unprecedented.

      Cons

      Management is extremely heavy and US centric which makes its European presence quite difficult. The company is painfully bureaucratic, particularly on the sales / services operations and finance side. The Services organisation has lost the right balance between customer satisfaction and profitability.

      2.0
      Jul 30, 2013

      Great career growth opportunities!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch on Fridays Competitive pay Lots of learning opportunities Friendly people Ability to reach out for help Best in class Up and coming

      Cons

      Boys club mentality Disorganized management/ HR Lots of internal politics California centric Complete lack of diversity in the workplace

      3.0
      Oct 6, 2012

      too many managers, tough on call; too few engineers

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      macbook pro. If you'd like to do and fix things, you've a lot to do here. yet nobody will notice, as they have too many layers of managers above you basking in the glory.

      Cons

      Too many managers, a significant source of crowd rabble rabble. No signs of HR dept, except in your offer letter. Bad on call life, work life balance is a joke. No career/employee development. [why bother when they can hire more managers by the boatloads?} health, dental etc are just so-so, nothing exemplary in that front.

      Viewing 397 - 399 of 5,719 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,656 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.