Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

80% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 786 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 436 reviews)); "Great people and a lot of learning" ((in 409 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 388 reviews)); "Good pay and stock performance" ((in 248 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 166 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 34 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)

Bill McDermott

92% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jul 18, 2018

I love it here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As a mid-level executive, I feel empowered to make decisions and work with with everyone within the company. Executives are generally approachable and open to ideas. The company has a very direct approach to communication which I love!

Cons

It's extremely fast paced and it's hard to keep up with the growth of the company.

3.0

May 5, 2017

Services Sales

Professional services sales

Recommend

CEO approval

Business Outlook

Pros

Lots of autonomy in creation of service offerings, proposals, SOW's. Very startup "wild west" approach. The products are awesome and inspiring.

Cons

Constant conflict between ServiceNow PS and partners makes it almost impossible to make your numbers. Sales teams are told in the field to avoid using internal services . There is no career advancement in this roll. avoid this job if you are going to servicenow

1.0

Apr 18, 2017

Not applicable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced culture, going thru the typical growing pains and very good product development.

Cons

TOXIC working environment, company doesn't care about their employees and its better to stay away. Everyone is quick to throw people under the bus and high turnover. Be prepared to work long hours

Viewing 334 - 336 of 5,712 Reviews

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