ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 13, 2020

India team is follower

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company and outlook, good perks

Cons

India hr team is just passing the time and there is no leadership. They don't have spine of their own. Even a new leader came some months ago is a great follower of all the directors and senior directors and can not stand for employees or the company. Covid is handled poorly with no policy for infected and same for covid related benefits company provided in India

1.0
Jun 4, 2020

Low quality work

Recommend
CEO approval
Business Outlook

Pros

Only RSUs and nothing else

Cons

Most of the work is in JavaScript or on the servicenow platform. Core work is done in US

2.0
Nov 22, 2019

Renewals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly folks stocked drinks Convenient lunch trucks

Cons

No personal desk space We spend 8+ hours of our day here. A personal cube would be nice to make our long days a little more enjoyable - Zero flexibility! You don’t always have to be in the office to be productive. Especially with the open floor plans sometimes you can get more work done working from home - if it’s slow let us go home early and beat the horrible commute! We are all responsible adults to leave early and log back on from home to finish out the day! -Open floor plan does not allow us to make calls. I don’t always want my peers to hear my conversations and vice versa

Viewing 328 - 330 of 5,712 Reviews

Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.