Does Sephora pay their employees well?

According to anonymously submitted Glassdoor reviews, Sephora employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Sephora. This rating has been stable over the past 12 months.

How satisfied are employees working at Sephora?

65% of Sephora employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sephora 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sephora?

Beauty Advisor (1872) , Sales Associate (347) , Cashier (327) , Color Consultant (277) , Manager (163) , Product Consultant (162) , Makeup Artist (145) , Skincare Consultant (141) , Licensed Beauty Advisor (136) , Sales Associate/Cashier (133) , Operations Consultant (115) , Store Director (102) , Beauty Consultant (100) , Conseiller De Vente (96) , Operations Associate (96)

What are the pros of working at Sephora according to real employee reviews?

"You get some free products from the company and a low discount most companies give more." ((in 502 reviews)); "The people you work with are great and it's so wonderful being around people with similar interests!" ((in 410 reviews)); "We receive free product once a month with training and a great discount on purchases." ((in 364 reviews)); "Great benefits and the Gratis is off the chain and the schedule is flexible" ((in 343 reviews)); "The gratis is great and your coworkers are really nice" ((in 272 reviews))

What are the cons of working at Sephora according to real employee reviews?

"Store management is poor and too friendly amongst themselves" ((in 683 reviews)); "Horrifically low pay for working full time in one of the most expensive cities in Canada." ((in 615 reviews)); "There is no work life balance and all of my colleagues that I worked with have already left" ((in 353 reviews)); "Could be long hours but that is dependent on you and how you set your schedule up." ((in 299 reviews)); "managers have tons of workload and also technology is a lot to follow up with." ((in 254 reviews))

What are employees saying about Sephora layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sephora layoffs and their outlook for job security at Sephora in 2026.

Sephora reviews

3.7

65% would recommend to a friend

(9,616 total reviews)

Guillaume Motte

81% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews

3.0

Mar 29, 2022

Fun but stressful

Beauty advisor

Recommend

CEO approval

Business Outlook

Pros

Sometimes it could feel thrilling. Especially when customers would listen to your advice or buy the products you suggested. The training is intense which is both a pro and a con. (A definite pro for less experienced employees. ) Monthly gratis was the biggest pro. Employee discount is very nice 30% off everything or 40% off Sephora collection.

Cons

Often times it felt like I was working at a car dealership instead of a beauty store. It often felt like we would be pushed to annoy customers. I hated this feeling and it was constant. Leaders and management would go overboard with pushing credit cards onto people. I felt like a robot and not a human. It was a high stress environment. The return policy is absolutely terrible for the employees that have to deal with it. Customers were allowed to return products that were empty, no barcode, no receipt, extremely difficult situations were still encouraged and accepted often times when it was even against policy! This made a lot of rude customers continue to shop at our specific Sephora and made the job super stressful. It got so bad that my anxiety forced me to quit.

Sephora Response

4y

Thank you for sharing your experience with us. We know that as we grow and change as a company there will always be areas for improvement, so we appreciate your feedback to help guide us along the way. We’re not perfect and don’t claim to be, but we do strive to be a place where employees can feel confident in where we’re headed. Your review and feedback will help to steer us in the right direction.

3.0

Feb 9, 2022

Ehhhhh

Beauty advisor

Recommend

CEO approval

Business Outlook

Pros

Gratis, Co workers, Some Clients

Cons

Managers, to many daily tasks, multi client servicing, to Fast paced, Turnover rate, 10 minute breaks are a hassle to get, missing gratis.

3.0

Dec 23, 2021

A Solid Position for Those Who Seek Monotony

Sales services coordinator

Recommend

CEO approval

Business Outlook

Pros

Day-to-day is more or less predicatable Health, dental, vision benefits Managerial experience Extensive education in cosmetics and skincare

Cons

Low pay Customer abuse is tolerated Unrealistic "loyalty" goals (i.e. credit card applications) Constant lack of thorough communication Inconsistent work-life balance Senior management feels like an out-of-reach exclusive club

Viewing 199 - 201 of 9,616 Reviews

Jobs at Sephora

Product Operations Manager

Warehouse Associate 1 - Full Time

Warehouse Associate 1 - Full Time

Manager, Transportation - Store Development Projects

Manager, Transportation - Store Development Projects

Sephora

Sephora reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fun but stressful

Ehhhhh

A Solid Position for Those Who Seek Monotony

Jobs at Sephora

Sephora reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Sephora

Sephora reviews FAQs

Company ratings over time