Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jul 20, 2016

Odd balance between calm and chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Be a part of a large company that so many people respect and fawn over and see campaigns come to life. Half-day Fridays if there's no work to complete. Some days have little work, but other days are long, so it balances out. Easy access office that is right on Market Street in the middle of FiDi. There are two locations, depending on job title and department; both offices are between Montgomery and Embarcadero Stations.

Cons

Worked at corporate and saw some of the chaos. While a majority can complete their job, there are quite a few incompetent people who don't know how to do their job properly, or they want to fix something which adds unnecessary additional work to people's workload. This slows things down, creating a cycle of constant communication asking on the status, leading to late projects that are over-budget and have mistakes. Work is cleanly divided where asking someone to do something is required, even if you can do it yourself and having to wait for the work to be done before moving on to the next step, creating a clog in the pipeline; probably ensures that everybody has work to do. Contractors don't get access to the employee discounts. Weekly team budget is slim and snacks are gone within the first hour. Patronizing and condescending supervisors

2.0
Jun 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun to meet people and learn about all of the products.

Cons

Know your worth. There were new employees making $3 more an hour STARTING than I was making after almost 2 years at the job. They will definitely low ball you, so negotiate.

2.0
May 5, 2016

This place is a joke

Recommend
CEO approval
Business Outlook

Pros

Gratis, getting to train with brands

Cons

They make it nearly impossible to switch worlds, even if you are more qualified and better suited for the one you want to be in. Management plays favorites and said favorites get away with everything while others get spoken to for something as simple as choosing to sit alone at lunch. Breaks are far too short; you can easily waste 10 minutes of your break time just waiting for a manager to check you out. They expect you to have a smile on 24/7 even though the clients are horribly spoiled and nasty. Pay is competitive but they don't let you know that; there should be no reason as to why, for example, one cashier makes $12 an hour and another makes $14. If the daily goal isn't made, management has no problem cutting shifts short and sending people home. They hire part timers by the boatloads to avoid having to give anyone full time/benefits.

Viewing 115 - 117 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.