Sephora reviews

3.7

65% would recommend to a friend

(9,611 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Its your typical retail mostly, you learn on the job but already having knowledge and passion for beauty will get you far.

Cons

coworkers make or break the job, in kohls locations are different than free standing sephoras

2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount on beauty products Exposure to many different beauty brands and products Opportunity to gain some retail beauty experience

Cons

Too much focus on cleaning and operational tasks instead of beauty services Rushed environment when helping clients Micromanaging management Strict attendance policy with little flexibility for illness or life events High turnover due to pressure and lack of support

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Sephora Response
6d
Thank you for sharing your experience. Building beauty expertise through exposure to many brands and products, and growing confidence as a consultant, are central to the Beauty Advisor role, and we’re glad those learning moments stood out for you. At the same time, we take feedback like yours to ensure that our policies are supporting both team members and clients. Thank you again for taking the time to share your feedback. We appreciate being open about what worked and what didn’t, and for the time and effort you contributed while you were part of the Sephora team.
Viewing 115 - 117 of 9,611 Reviews

Glassdoor has 12,226 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.