Sephora reviews

3.7

65% would recommend to a friend

(9,607 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount on beauty products Exposure to many different beauty brands and products Opportunity to gain some retail beauty experience

Cons

Too much focus on cleaning and operational tasks instead of beauty services Rushed environment when helping clients Micromanaging management Strict attendance policy with little flexibility for illness or life events High turnover due to pressure and lack of support

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Sephora Response
2d
Thank you for sharing your experience. Building beauty expertise through exposure to many brands and products, and growing confidence as a consultant, are central to the Beauty Advisor role, and we’re glad those learning moments stood out for you. At the same time, we take feedback like yours to ensure that our policies are supporting both team members and clients. Thank you again for taking the time to share your feedback. We appreciate being open about what worked and what didn’t, and for the time and effort you contributed while you were part of the Sephora team.
5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

My everyday hobby is trying out all kinds of new cosmetics and doing my makeup daily, so working here is like heaven for me. If you don't like it, though, there's still a lot to learn—there are just so many brands.

Cons

Standing for long periods may be a bit tiring.

Viewing 112 - 114 of 9,607 Reviews

Glassdoor has 12,221 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.