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      Sephora

      Engaged Employer

      Sephora reviews

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      3.6

      65% would recommend to a friend

      (9,595 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.6 out of 5 stars, based on 9,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Aug 7, 2009

      great but not enough money

      Color lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of free great stuff, free to try anything and access to many brands. Sample's of anything. Bonus is good when promoted to higher status

      Cons

      As a lead, your are not able to write up staff that is not productive, so it hard to get people to do their jobs without having to babysit like they are 12 year olds.

      4.0
      Jul 14, 2009

      Working @ Sephora

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's always something new. Something new to learn, something new to show to clients. Makeup, although is a luxury, is a necessity to a lot of people, making is somewhere with good traffic. No micro-managing. You are allowed to come out with your own ideas and put them into play. "No Stripes" policy, meaning everyone is equally important, and a manager is not superior to a regular employee.

      Cons

      It can be hard to balance work/life while working for Sephora. Takes a lot of initiative and commitment, which can be overwhelming at times. The "costume" as it is called at Sephora, or uniform, is not the coolest thing to wear. Your hours can be cut if the store is not making money.

      5.0
      Jun 4, 2009

      Great place that needs you 125% dedicated to be successful

      Exempt employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place for career growth (lead and cast members). Exempt employees will either need to relocate or hope that they open new stores or create new DM positions. The education both exempt and nonexempt is superior to any other retail company and even some nonretail! It is a fun work environment and we tend to hire the best so your teammates are usually very good. I truly believe that the company wants to do good things for their clients and their employees. Even throughout the 2008/2009 economic downfall, they are doing what they can to be smart leaders. I have a great boss and I would never take that for granted.

      Cons

      You need to adjust to change overnight. They are always whipping up some new idea or concept that you have to be 100% on board with. Too many messages are sent at the same time, most times if you ask for input no one knows (and they should) or they can't answer. There needs to be more direction with some things. I also feel that Sephora allows people to not do a good job, not uphold values or just plain display behaviors that do not make them a good employee. Other companies would have given that specific cast member 1 or 2 chances to improve but if they didn't, then they would be let go. I feel that management in stores are doing the job of twelve.

      Viewing 9571 - 9573 of 9,595 Reviews
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      Glassdoor has 12,200 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.