Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
May 30, 2012

Fun place to work but needs better management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time there because of some of the wonderful cast members, made lots of friends! Free samples. Product knowledge, in-store training. Gratis, although I never got any.

Cons

It's still retail, so hours and pay isn't going to be the best. Poor management, lots of miscommunication. I'd be told to do one thing by one director and the other will tell me differently. What's the deal? I also was the only one in the store with no Gratis box, the management simply "forgot". Being only in the cashier position for months was not what I expected as I was told management will put people into different "worlds" after a certain amount of time but it Never happened. it's a menial position and it gets extremely frustrating at times. Cast members don't get to learn if they're constantly doing cashier work. Lots of micromanagement. Store is dusty as heck! In the end it's still retail! I was very excited to work there but realized that it isn't all that great in the end.

4.0
May 21, 2012

Splendid

Recommend
CEO approval
Business Outlook

Pros

There are a variety of brands, therefore, you don't feel obligated to push one brand.

Cons

Employees are underpaid for their hard work, training, education, and excellent client service.

4.0
May 6, 2012

Love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Pay compared to other retail jobs Fun environment Non-Commission Relationships with Co-Workers Employee Discount Great way to gain experience in the cosmetics industry

Cons

Honestly, there are not many cons I thing of. The only thing I would say that halfway bothers me would be the dress code.

Viewing 9505 - 9507 of 9,601 Reviews

Glassdoor has 12,208 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.