Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jul 10, 2012

Happy Environment

Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers. Drama free. There are no stuck up attitudes at my location, everyone respects each other and gets along. Teamwork is encouraged. Even at a smaller location like mine, there is so much amazing gratis. Thousands of dollars worth of free makeup! You can be yourself, there are no rules against crazy makeup, tattoos or colored hair. Occasionally you get to attend great trainings/workshops. Good work is recognized, they make sure to point out when work is done well, not just when you do something wrong.

Cons

Hours depend on hitting daily goals, you can end up working only 3 hours even though you were scheduled for 5 or 6. Your schedule depends on how sales are for the day and overall for the month. Scheduled for "on-call" times too, you don't know if you are going to have to stay or not till the time comes. Sometimes it seems like there is too much focus on hitting numbers. This also means, that to save money, there is only person working the floor at times. There is pressure sometimes from management to "break-away" from helping clients to maximize your time there and assist as many clients in the store in the shortest amount of time. Hard to give great service when you are being coached through your earpiece to leave and move on to next client.

4.0
Jul 8, 2012

Good retail company for a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn a lot....if you can make it here, you can make it anywhere! For the people who complain on here.....your experience is what you make it.

Cons

Too much red tape....ease off on all the paperwork. It gets in the way of doing our jobs!

Viewing 9493 - 9495 of 9,601 Reviews

Glassdoor has 12,207 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.