Sephora reviews

3.7

65% would recommend to a friend

(9,617 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
May 27, 2014

Amazing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Support and training customer service and discount

Cons

Hours and cooperate attitude cut throat

4.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Great training and free products monthly. You learn a lot about the beauty industry and brands (and you have to, so study up). You become very close with your team and managers, but there also tends to be drama as well. Free uniforms. Great starting pay for a retail job where no license is needed. Very fun place to work.

Cons

Retail hours, busy holiday season, LOTS of cleaning...I mean LOTS. I worked for Sephora inside JCP and I hated that part (being "a part" of the JCP business). Drama (I mean it's mainly all girls). Difficult to rise within the company (but not impossible, just have to wait for an opening).

4.0
May 21, 2014

Great for Retail

Recommend
CEO approval
Business Outlook

Pros

Excellent gratis program. Great values and initiatives, forward thinking. Client focused selling strategy, low pressure educated consulting. Fairly achievable multi-tier store bonus program.

Cons

Difficult to grow unless you are willing to change location, which is understandable but challenging if there is only one store near you and you don't want to relocate. Great core values except work/life balance can be a struggle (like with any retail). Upper management finds any opportunity to be in the office, sales consults become frustrated with lack of support.

Viewing 9349 - 9351 of 9,617 Reviews

Glassdoor has 12,233 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.