Sephora reviews

3.7

65% would recommend to a friend

(9,618 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Mar 18, 2014

Too much, too little.

Recommend
CEO approval
Business Outlook

Pros

The team environment was excellent, the people were great as far as helping one another and getting along while having fun. The education with the brands and the systems is a great program for everyone to learn and stay on top of new products. Gratis is always a big pro keep you on top of the latest products and be able to tell your customers about.

Cons

The communication from the top down could be improved. They expect too much for what little tools they have, the systems with operations and sales drive needs to be streamlined so there is strategy behind what the company expectations are, the store managers don't communicate that sometimes so everyone is doing thier own thing. Favortism, poor communication and not enough recognition from the top is very common.

4.0
Mar 14, 2014

Hectic but exciting

Recommend
CEO approval
Business Outlook

Pros

Great teams with creative people who are passionate about retail and the beauty industry. Exciting to work at a fast-paced retailer that is still nimble enough to react to ever changing beauty trends. Even junior members of a team can be given a great deal of responsibility once they have proven that they are competent.

Cons

Systems are old and time consuming, small systems and process improvements would make work much easier and quicker. Workload varies a lot depending on specific teams, and in some cases workload requires time outside of normal business hours (IE weekends).

3.0
Mar 13, 2014

it was ok

Recommend
CEO approval
Business Outlook

Pros

great team, busy fast pace which I love

Cons

Store Director was a nightmare to work with

Viewing 9160 - 9162 of 9,618 Reviews

Glassdoor has 12,235 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.