Sephora reviews

3.7

65% would recommend to a friend

(9,619 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
May 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of education, training and opportunities to learn and grow. Love their employees and really strive to ensure great work life balance. This is one of the only retailers I have ever worked for that give so much back to their employees (gratis, training, bonuses, educational opportunities).

Cons

Sometimes the company's message and focus changes so frequently it is hard to keep up. Small raises and little room to grow at a store level unless you want to work for corporate or move.

2.0
May 1, 2014

Not a fan

Recommend
CEO approval
Business Outlook

Pros

Love being around and learning about beauty products constantly. Decent discount. Pretty decent wage.

Cons

Overworked and no one cares if you're sick and will let you stay home. (Had to run and throw up during an express service one time) Management staff doesn't care about your well being and will not work around your availability. Management staff also gets every other weekend off while the Product Consultants do not get weekends off ever. Me taking one Saturday off was like the worst thing that has ever happened to my manager. They refuse to work with a semi busy schedule. Managers way or the highway. If you aren't the most educated in certain brands or worlds in sephora, other coworkers will jump in and make you look stupid in front of a client. Also, training was 3 eight hour days in a row of all videos. It's hard to learn any info from that. So far in this company, I do not like the way its run. They do not make sure popular items are constantly stocked. But keep up on lesser items which makes no sense to me. I really have nothing good to say about this company or my store in general.

5.0
Apr 30, 2014
Recommend
CEO approval
Business Outlook

Pros

I knew nothing about makeup and when I was hired they told me to play around with colors to see what i liked. once i found what i enjoyed i asked for help and the other employees were more than happy to help me out and educate me of how to apply

Cons

They customers are great and can be a lot of fun but SEPHORA over spoils them.

Viewing 9136 - 9138 of 9,619 Reviews

Glassdoor has 12,237 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.