Sephora reviews

3.7

65% would recommend to a friend

(9,620 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Aug 7, 2014

Not A Pretty Place To Work

Recommend
CEO approval
Business Outlook

Pros

Abundant Free Products. Lots of exposure (though almost no education) on many top selling brands. Opportunity to meet lots of interesting clients.

Cons

Comparatively poor pay . Blatant favoritism by store leadership. Never can count on your schedule due to numerous "on -call" hours and being sent home early if traffic is down. When you're hired, great promises are made about the potential to earn monthly sales bonuses, but the goals are continually raised making a bonus virtually unattainable. Often have to wait ten to fifteen minutes (when already off the clock) to have coats or personal articles inspected by management for stolen merchandise be.fore being permitted to leave the store. Turnover is huge. Benefits are expensive and minimal.

3.0
Aug 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The education on various product lines was amazing, you learn so much. When clients tell you your customer service has been great or that they just want to trust your opinion, it feels great! The free products are a nice perk.

Cons

It is very difficult to get promoted, get a raise, and to request time off. Some clients are difficult to work with but not any different from any other retail job.

4.0
Aug 3, 2014

Great customer service experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learn really great customer service and get to be around makeup all day

Cons

Some managers are hard to work with

Viewing 9085 - 9087 of 9,620 Reviews

Glassdoor has 12,238 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.