Sephora reviews

3.7

65% would recommend to a friend

(9,620 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Sep 2, 2014

A delicate balance

Recommend
CEO approval
Business Outlook

Pros

If your team is good, it's a great environment. Gratis helps the team try and promote favorite products. This company is invested in offering a lot of training internally and from brand reps.

Cons

If the team has a few "toxic" members, it can really affect morale, in spite of the best efforts of management.

4.0
Sep 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Up to date information on beauty products. Samples to try daily. Learn a lot about cosmetics in a short period of time. Exciting work environment.

Cons

Can be boring day to day. Management seems to pick favorites, seems like they could be a little more professional and less "high school"

3.0
Sep 1, 2014

A retail leader that is a bit stuck acting like a bit player

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

extremely progressive, frequently changing dynamics, not afraid to take risks. Fair amount of internal training available.

Cons

does not pay industry standard wages. Leadership does not follow the rules that everyone else is expected to follow. Poor communication from the top down. Lots of direction to do things because someone in leadership wants it regardless of impact. Sephora values only paid lip service. Nonexistent work life balance. Fair amount of nepotism. HR is horrific - feels like you're meeting with the cast of the movie mean girls. heavy reliance of contractors at rates which are 2-3x what a local headcount would cost.

Viewing 9070 - 9072 of 9,620 Reviews

Glassdoor has 12,238 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.