A retail leader that is a bit stuck acting like a bit player - Anonymous employee Sephora Employee Review

does not pay industry standard wages. Leadership does not follow the rules that everyone else is expected to follow. Poor communication from the top down. Lots of direction to do things because someone in leadership wants it regardless of impact. Sephora values only paid lip service. Nonexistent work life balance. Fair amount of nepotism. HR is horrific - feels like you're meeting with the cast of the movie mean girls. heavy reliance of contractors at rates which are 2-3x what a local headcount would cost.