Sephora reviews

3.7

65% would recommend to a friend

(9,604 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Aug 8, 2017

Bad Leadership

Recommend
CEO approval
Business Outlook

Pros

Benefits, Medical, Gratis, Education, Technology

Cons

The Sephora I worked at was a Nightmare, the Exempt Management is a Joke to sat the least. They are Racist, and only promote the people who are thier friends. Or thier Clique I should say. Very Unprofessional group of women, gratis goes missing as well. No point in going there if you want to move up the ladder, they will take thier best performers and make very petty comments and make you hate sephora, I also speak for the 7 people who left for the same reasons I did...don't bother trying to report any of it.....they just find more ways to make u miserable since they are. If loss prevention would watch it's cameras it would see the exempt team abuses time by standing around and gossiping about employees all day. Wake up Human Resources....someone needs to investigate the Managers at MOL.

3.0
Aug 6, 2017

don't look for a career here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

amazing people, the company culture is great, you will learn a lot working there and it's a great place to start your career in the beauty industry (or as a part time job to supplement your income).

Cons

employees are paid well below industry standard and made to feel grateful for even that ("because we appreciate you so much here's a nine cent raise for the year"). management is a mess and they think by replacing all of their employees their issues will stop...then act surprised when the new group of people get just as disgruntled as the ones who just left--the issue isn't who you hire, it's how you treat them. very little room for growth within the company and they love to make false promises. they expect full time employees to give their entire lives to the company for very little in return.

1.0
Oct 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Gratis and employee discount Sometimes you get brand training Uniforms were not the ugliest I've ever had

Cons

Horrible management Loss prevention was a major pain in the neck Management trust clients over employees Gratis for cashiers is just leftovers Zero work life balance Cashiers are treated like dirt

Viewing 88 - 90 of 9,604 Reviews

Glassdoor has 12,215 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.