Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

715 reviews
5.0
Mar 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Secureworks is an exceptional place to work. From the top down, everyone I've ever worked with truly wants to do a good job, delivering the very best to our clients and co-workers. People are smart, driven and hard-working. I haven't seen any big egos, really. Our senior leadership regularly speaks of our ultimate mission to make the world a safer place in order enable technological advancement and human innovation. It's also a very-family friendly atmosphere.

Cons

I honestly cannot think of one downside to working here.

5.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Internal jobs are easy to apply for and I have received 4 promotions during my tenure. The move policy for Dell is great as you can move around every 1.5 years given the right openings. Working remotely for the last 5 years has been a dream. Many people question whether they could pull it off. I don't have those issues because I'm focused and I know how to do my job well. Being able to move around the country has changed the direction of my life! SecureWorks Managers will take on people who don't necessarily fit the job but can grow into it. There's a ton of opportunity if you can rise to meet the challenges. Certs, Training, SANS etc. Dell has invested in multiple SANS certs and tuition reimbursement for many years. The maximum just went up to $5,250 a year!

Cons

I've had 12 managers during my tenure. Many different personalities from counting my bathroom break time to never talking at all. In the SOC there's very little trust due to the junior nature of the staff. I can't say there are any systemic issues honestly it just depends who's managing you. They give a lot of Jr. Managers change so it's double-edged. You may not want to be managed by somebody less experienced. Glue People: I work around tons of people who do exactly what you tell them but nothing else - the company can't or won't let them go. I call them glue people because they tend to stick onto you and collect money as long as possible. Many of them are making 100k+ and do 1/3 of what some of the hard-working people in the SOC do. There are many people getting paid too much for what they put out. They have bad attitudes, defensive, and very egotistical. Mostly that's the 5+ year folks.

avatar
Secureworks Response
7y
Thank you for taking the time to provide us with such thorough feedback. It is great to see both the positive side and areas of improvement that you have observed from your 8+ years with us. We are always looking for opportunities to improve our work environment and provide more positive experiences for our employees worldwide. If you have more ideas that you feel would help us with this ongoing goal, we would love to hear from you! Please reach out to your manager, our culture team, or me directly at feedback@secureworks.com. Thank you! Tom
3.0
Feb 20, 2019

Security Analyst

Recommend
CEO approval
Business Outlook

Pros

Good place to work Core technical working opportunity Good interaction with clients on daily basis Challenging work Great Management Great employee policy

Cons

Politics & favoratism happens sometimes but, it all depends on your Current Manager, However senior management is always done fair enough with employees. Some Senior people started pointing mistakes of others in time of appraisal period

avatar
Secureworks Response
7y
Thank you for taking the time to share feedback with us! We love to hear when our team members are pleased by our culture, benefits, and challenging work environment. We are always looking for ways to provide a great work atmosphere for all of our team members. If you have ideas for how we can continue to grow and improve, we encourage you to bring those ideas to your managers or our culture team. You can also send feedback directly to me at anytime by writing to feedback@secureworks.com. Thanks again! Tom
Viewing 493 - 495 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.