Opportunity at every turn for the right person - Senior Advisor Secureworks Employee Review

5.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Internal jobs are easy to apply for and I have received 4 promotions during my tenure. The move policy for Dell is great as you can move around every 1.5 years given the right openings. Working remotely for the last 5 years has been a dream. Many people question whether they could pull it off. I don't have those issues because I'm focused and I know how to do my job well. Being able to move around the country has changed the direction of my life! SecureWorks Managers will take on people who don't necessarily fit the job but can grow into it. There's a ton of opportunity if you can rise to meet the challenges. Certs, Training, SANS etc. Dell has invested in multiple SANS certs and tuition reimbursement for many years. The maximum just went up to $5,250 a year!

Cons

I've had 12 managers during my tenure. Many different personalities from counting my bathroom break time to never talking at all. In the SOC there's very little trust due to the junior nature of the staff. I can't say there are any systemic issues honestly it just depends who's managing you. They give a lot of Jr. Managers change so it's double-edged. You may not want to be managed by somebody less experienced. Glue People: I work around tons of people who do exactly what you tell them but nothing else - the company can't or won't let them go. I call them glue people because they tend to stick onto you and collect money as long as possible. Many of them are making 100k+ and do 1/3 of what some of the hard-working people in the SOC do. There are many people getting paid too much for what they put out. They have bad attitudes, defensive, and very egotistical. Mostly that's the 5+ year folks.

avatar
Secureworks Response
7y
Thank you for taking the time to provide us with such thorough feedback. It is great to see both the positive side and areas of improvement that you have observed from your 8+ years with us. We are always looking for opportunities to improve our work environment and provide more positive experiences for our employees worldwide. If you have more ideas that you feel would help us with this ongoing goal, we would love to hear from you! Please reach out to your manager, our culture team, or me directly at feedback@secureworks.com. Thank you! Tom

Explore other reviews about Secureworks

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, very intelligent and nice people to work with

Cons

Leadership not always transparent and some reorgs along the way

1.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

See reviews by: Helpful|Rating|Date|All