Secureworks reviews

There really are a lot to list. In general, though, the biggest con with working here is the culture. Rules, processes, and even career objectives are created by the top managers without input from the people that actually do the work. It seemed like every few months there were new rules/processes put in place. Just when the business got into a rhythm, the processes change. The workers who are "instructed" to follow these rules try to follow them. When someone goes crying to the management about the changes, exceptions are allowed, thus undermining the staff who were trying to follow and adopt them. This happened over and over again to the point of me not bothering to even try following the new processes and instead direct complaints to management. Common statements I heard, "I didn't create the rules/processes, I just have to follow them. If you have complaints, speak to ." Absolutely zero delegation. All deals had to go through upper management for approval. In what world is it 'ok' that the CEO has to approve individual deals on a regular basis? Absolutely ludicrous. I can see "occasional" large deal situations, but this was common practice. New direction to a software company is a huge mistake in my opinion. May help shareholder value but it doesn't help the customer or the employees career opportunities. I really question if the decisions made live up to the Company Values so often promoted internally.

Can't think of any Cons