Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

715 reviews
1.0
Jun 5, 2018

review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work with nice people. Good office location near city center.

Cons

Poor scope for progression, most decent jobs are for US only staff. I don't trust alot of these reviews after I overheard management saying they had been writing good reviews to counteract the poor ones.

2.0
Mar 25, 2016
Recommend
CEO approval
Business Outlook

Pros

They may pay for you to travel. If you spend enough time there, you will be promoted, but people who do not deserve promotions will also receive them. The bonuses are good even if pay lags behind competitors.

Cons

Creativity and innovation are not only discouraged but actively punished. You will be expected to churn out the same solutions to new problems without ever making improvements or changes of any kind. You will be expected to do things the exact way Secureworks has always done them. You will not be expected to know how to engineer solutions to new problems: you will be expected to know how to copy and paste code. There is a culture of meeting the status quo at Secureworks. Management is lost. I was hired before my project was planned and ready because a middle manager did not want to lose his budget surplus. I was temporarily placed on another team that failed to communicate with me and decided not to assign me work because I would leave them for a new team at some point. On my new team, there was no work to do for the first month because the project goals had never been finalized. About 6 months into my employment, my manager was changed out for a new manager and I was not told. I continued to contact my old manager and eventually the new manager got mad at me for not communicating with him. Our projects had no direction. During my first few months on my project, we changed our goals bi-weekly. We ended up thrashing because we could not settle on strategies, technologies or even end goals. Our managers would rarely pay attention but would attend meetings just to get mad at us for being off schedule. Secureworks is a failed meritocracy. Our managers rarely attended meetings and rarely held 1-on-1s so they relied on reports to make their judgement. The senior most member of the team would take all of the user stories for himself. He would complete enough to claim the story points but left many errors and holes because most of his work was copied from others' work which he did not understand. The remaining work would fall on the team to fix his half-complete job. Then, the manager would praise that senior engineer then chew me out for not completing new user stories. Management should re-evaluate their priorities. A co-worker of mine was sent a very nasty email for missing a meeting because he had an appointment with his doctor, which was scheduled long before the meeting. Working for home left most team members very lonely and depressed.

2.0
Dec 6, 2015

Nearly killed me

Recommend
CEO approval
Business Outlook

Pros

The salary was good and colleagues friendly and helpful. Dell Secureworks allow flexitime and flexi place working. The company has a commitment to diversity and non discrimination which seems to be reflected in the variety of staff in the Edinburgh office (Though there were no West Indians, Africans, South America etc). Training was provided if there was a short term need for it.

Cons

Chaotic upper management out of touch with problems at lower levels. Excessive bureaucracy, process more important than progress. Unnecessarily complex processes and too many processes - Someone started a process to remove unnecessary processes. No scope for long term development of technical staff and very limited scope for transfer from technical to managerial stream: managers had management jobs sewn up and none were advertised internally. Constant need to market yourself within the company and team. Colleague were friendly but tended to OCD which delayed progress. Agile was badly implemented. Management unable to detect signs of burnout.

Viewing 34 - 36 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.