Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

715 reviews
1.0
Jan 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Used to be a great organization 2017/2018... new VP’s and directors took over- they don’t recognize hard workers and Côte promotes a good ole boy culture.. to all the amazing hard workers left... get out, there’s a life after secureworks.

Cons

Manipulating, political driven upper management. None of them want to get anything done, but want to get ahead by stepping over the hard workers- no direction, or culture.

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Secureworks Response
6y
Thank you for taking the time out of your day to share your thoughts with us. I am sorry to hear that your experience here was not as positive as we'd like for it to have been. We are always looking for opportunities to make positive changes to our workplace environment for our employees worldwide. If you have specific comments about how your experience could have been improved, I welcome you to reach out to me at feedback@secureworks.com. Thank you, Tom
2.0
Oct 3, 2019

Growth that hurts

Recommend
CEO approval
Business Outlook

Pros

The people, mostly individual contributors and managers. The Executive staff and upper management will be in the cons section. The people are great, a rag tag group of individuals that make work a little less toil. Benefits are so,so, on par with most F500 organizations. Salary is definitely below market (explained in the cons section). Some positions are remote which is nice. Great work life balance. Most managers really do care about your personal well being and life goals.

Cons

I've been taught that if you don't have anything good to say don't say it. There are cons but these are shared by many corporations and not something the organization should be ashamed of. Acquisition by Dell and consequences. A big issue here was the acquisition by Dell. All accounts from before that time tell of startup mentality. This was before my time. But alas the problem here is that being acquired by a big corp like Dell you run into a lot of red tape. This has significantly stunted the growth from a technology standpoint. Silent layoffs and lack of transparency. There have been massive lay offs in the past year. None of these are communicated out and mostly heard about through word of mouth. This has a lot to do with the technology debt they face with being tied up with obligations to work with certain vendors (Dell mostly). Instead of having the ability to move freely. Like Eastman Kodak back during the digital revolution, the executive staff were afraid of trying new things. Unfortunately it has caught up to them big time.

1.0
Sep 24, 2019

In shambles. Avoid or get out.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pre-IPO, this was a very different company. Collaboration, rapid innovation, great culture. Securing their clients every day was the passion everyone had. Great stories of saving/protecting clients from breaches. Was proud to work there.

Cons

Post-IPO they are a world of revolving door leadership changes, short-term revenue focus and, according to HR, 1 in 4 employees don’t last a year. Infighting/blame across functions, lack of accountability, slow progress on new innovations, massive cost-cutting in key areas just to make quarterly numbers. For employees, little or no mentorship, little upward mobility, and few if any perks for the very long and expected days. Toxic.

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Secureworks Response
6y
Thank you for taking the time to provide us with feedback. At Secureworks, we take our Culture Code and Core Values very seriously. While the data you provided around turnover is certainly inaccurate, the overall comment on employee morale is concerning. While I recognize you are no longer working with Secureworks, your comments are concerning and I'd like to investigate further. If you feel comfortable, please reach out to me at feedback@secureworks.com so that I can gain additional information about your experience that will help us improve. I look forward to connecting. Thank you, Tom
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Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.