Sears reviews

3.6

51% would recommend to a friend

(14,744 total reviews)
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Edward S. Lampert

52% approve of CEO

39% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

-Many sales jobs are commission allowing your pay to be how much you like it to be (within reason) -cashiers also offered incentives for credit cards sign ups -flexible hours -never really had problems with coworkers

Cons

-When working here, they started to rollout IPads as a way of processing transactions, but about 50% of the time they did not work. It felt like a huge waste of time as well as an unnecessary step and the customers could tell. -The insurance packages they like you to sell are priced relatively high and make it difficult to sell to customers considering competitors have noticeably lower insurance plans. At the same time, these insurance plans are probably the most important metric your managers care about and will be on you meet these goals. -It feels like Sears is just on a downward spiral and the changes they are making aren't well thought out as far as execution-wise.

4.0
Sep 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Haven't been here long, but have been selling mattresses here since November. Definitely potential to make some serious money if you're a professional and knowledgable salesperson in the mattress or home appliance department. Electronics and hardware you're almost guaranteed not to make more than $10/hour. I gross about $2500 per month after combining my commissions and base pay. My store isn't particularly busy. Stay away from the workplace gossip and put your best foot forward and you're likely to succeed.

Cons

Sears is allergic to overtime. Always show up on time and be pleasant while you're there and you'll gradually get closer and closer to realistic hours. Typical retail hours stink, sometimes have to work until around 10pm.

Viewing 178 - 180 of 14,744 Reviews

Glassdoor has 15,424 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.