Sears reviews

3.5

47% would recommend to a friend

(14,740 total reviews)
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Edward S. Lampert

48% approve of CEO

35% positive business outlook

Sears has an employee rating of 3.5 out of 5 stars, based on 14,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Sep 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Working on new projects and the management staff support you receive. The Management team is working hard to change Sears works and bring it more in line with the retail word. The only problem is they are not able to remove the image of Sears as an appliance only store. There put a lot of pressure on projects to perform and the timelines are very short for projects and you are held accountable to the timelines knowing they are not realistic. There is the a lot of reporting that needs to be done to justify if a project is not able to meet the Timelines

Cons

Unrealistic timelines for projects to be completed

4.0
Sep 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Good work environment; pressure to excel and provide results, but ample support provided for career growth.

Cons

Hours can be long based on season and some of the quipment is outdated and can constantly breakdown.

1.0
Sep 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Good exposure to retail, especially for new grads. Nice office complex and cafeteria. You will be exposed to several business units and work in a very dynamic environment. Broad SKU coaunt means you can get exposure to everything from softlines (clothing, shoes, accesories, etc.) to hardlines (appliances, tools, lawn and garden, automotive). You do get a lot of responsibilities quickly, partly due to high turnover rates. If you enjoy a seat of your pants environment and unstructured processes, SHC is for you. I also like the diversity at SHC (gender, race, religion, special needs.....you will see it all and I applaud SHC for having a workforce which is real and not just a bunch or 20-30-somethings.

Cons

Sears Holdings has too much voluntary and involuntary turn over. In the 1.5 years I have been there, my department has had 12 of teh original 18 positions changed/eliminated/restructured. It is a very reactive culture and true change is difficult to affect. For example, basic back end systems and software, both at corporate and store level, encumber Associates who are forced to do the best we or spend enormous work arounds. Also, since results have been so consistently poor, funding/investments for resources (people, systems, stores, etc.) are very limited. This tends to show up in attitudes at our stores for customer-facing Associates. Also, SHC is so large that it is difficult to get noticed and feel that the work you do influnces, in a meaningful way, company results.

Viewing 14713 - 14715 of 14,740 Reviews

Glassdoor has 15,418 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.