Sears reviews

3.6

51% would recommend to a friend

(14,742 total reviews)
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Edward S. Lampert

52% approve of CEO

39% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
May 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent in-store discounts; Surprised at how many long-term employees they had who felt very loyal to the brand

Cons

Need better pay and incentives to encourage employee retention; Had the usual retail employee turnover; POS systems need to be updated; Too much bureaucracy; Needs better communication between departments; Initial training was all done on computer-- very impersonal with no opportunity for questioning; Need better sense of team environment

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Glassdoor has 15,421 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.