Sears reviews

3.6

49% would recommend to a friend

(14,742 total reviews)
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Edward S. Lampert

49% approve of CEO

36% positive business outlook

Sears has an employee rating of 3.6 out of 5 stars, based on 14,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sears employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Jan 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Suprisingly they offer limited benifits to part-time employees. I haven't really used them yet so not sure if it's worth the money they take out for it. People are for the most part pretty cool, discount is good except no discount on clearance items... can be a somewhat laid-back environment as long as there are no "visits" coming up and not close to holidays.

Cons

Dont know if it's just the economy, but they pretty much make you do the work of 3 people. They expect a ridiculous amount of work to be done by each person and then rarely recognize people for all they do. The pay is NOT worth all the trouble. Manager's seem stressed out all the time and also a strong lack of commnication throughout the store. I'd say ok place to work for no more than 1 year. Have also heard people haven't gotten raises in years... and these are people that work their a**'s off..

3.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Friendly management that doesn't bother you too much when you request time off. For the most part management leaves you to do your job without too much oversight.

Cons

High expectations for quotas. No chance of a pay raise because of commissioned sales position even though commission rates are low.

3.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

working for sears yields decent pay but the processes they ask are plentiful. little focus on the customer with the exception of the CSAT (customer satisfaction report). it's all about the processes. you can be a hero by focusing on processes and tank metrics.

Cons

lots of processes and little to no positive feedback

Viewing 14539 - 14541 of 14,742 Reviews

Glassdoor has 15,421 Sears reviews submitted anonymously by Sears employees. Read employee reviews and ratings on Glassdoor to decide if Sears is right for you.